Our Transparent Policies

Important Information to Know

We want to make sure every visit to Sarbek Skin is an event to remember. That’s why we’ve developed a clear store policy outlining everything you need to know about how we operate. Please read on to find out how we provide the best customer experience for our loyal shoppers. If you have any more questions, get in touch at Support@sarbekskin.com and we’ll be happy to help.

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Shipping Information

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Orders are shipped daily via Australia Post with an expected arrival time of 3-10 business days.

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Return and Refund Policy
Last updated: May 13, 2021
Thank you for shopping at Sarbek Skin.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.

You can return Your Order within 14 days without giving any reason for doing so, if you are unsatisfied with your purchase
The deadline for returning an Order is 14 days from the date on which You received the products. 

You can inform us of your decision by:
By email: support@sarbekskin.com
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

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Conditions for Returns:
In order for the Goods to be eligible for a return, please make sure that:
The Goods were purchased in the last 14 days.
The Goods are in the original packaging.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods:
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
PO Box
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us:
If you have any questions about our Returns and Refunds Policy, please contact us By email: support@sarbekskin.com